Care Field Supervisor

Location City of London
Discipline: Care
Job type: Contract
Contact name: Evie Dare
Contact email:
Job ref: J5733
Startdate: 10/06/2024

Blackstone Care has an office based in the Camden area and is dedicated to providing top-quality care. We aim to support our service users in their own homes to live happy, fulfilled and independent lives. We have an exciting opportunity for a Field supervisor to work alongside the Senior carers and Care Coordinators.  Due to increased growth, we are looking to recruit a Field Care Supervisor (preferably experienced) to manage and develop our existing care staff and ensure that we continue to deliver exceptional care.

Main responsibilities:

  • Accept, allocate and process new referrals for care and support promptly.
  • Process changes to client's care and support plans.
  • Make sure there is sufficient cover to deliver care and support on time.
  • Monitor the allocation of carers to maximise efficiency whilst supporting them with the use of our IT systems.
  • Work with the office team to maintain up-to-date electronic and handwritten records.
  • Work with the Care Team and other health and social care professionals to deliver high-quality home care services and to make improvements where necessary.
  • To monitor the work standards of care staff by undertaking spot checks, supervisions and observations.
  • Carry out client reviews on-site and by phone.
  • Ensure all paperwork in the clients’ files has been completed and client information recorded in line with company policies and procedures.
  • To report to the manager on any aspect of the client’s care, which in the view of the Care Supervisor warrants investigation or urgent action.
  • To assist within the office when required and cover holidays and sickness.
  • To cover On-call duties, which are shared within the office team.

About you:

  • At least 3 years’ experience working in the care industry.
  • Ability to demonstrate good communication skills both written and verbal.
  • Caring and sensitive to the needs of others.
  • Excellent working knowledge of the day-to-day requirements of domiciliary care work.
  • Able to work on your own and use your own initiative.

Benefits include:

  • Competitive rates of pay, including mileage enhancement
  • Refer a Friend Bonus
  • Uniform
  • Access to Employee Assistance Programme
  • You must have the right to work in the UK, a full driving licence and access to a vehicle.
  • You will be required to undergo a full Disclosure and Barring Service process for this role.

Job Types: Full-time, Permanent

Pay: £ 22,000 – 26,000 per year


  • Monday to Friday (1 Weekend a Month plus 1 week OOH per month)


  • Driving Licence and Car owner (required)

Work authorisation:

  • United Kingdom (required)

Work Location:

  • In person

For further information on this role, please contact or APPLY now.