Blackstone Care has an office based in the Camden area and is dedicated to providing top-quality care. We aim to support our service users in their own homes to live happy, fulfilled and independent lives. We have an exciting opportunity for a Field supervisor to work alongside the Senior carers and Care Coordinators. Due to increased growth, we are looking to recruit a Field Care Supervisor (preferably experienced) to manage and develop our existing care staff and ensure that we continue to deliver exceptional care.
Main responsibilities:
- Accept, allocate and process new referrals for care and support promptly.
- Process changes to client's care and support plans.
- Make sure there is sufficient cover to deliver care and support on time.
- Monitor the allocation of carers to maximise efficiency whilst supporting them with the use of our IT systems.
- Work with the office team to maintain up-to-date electronic and handwritten records.
- Work with the Care Team and other health and social care professionals to deliver high-quality home care services and to make improvements where necessary.
- To monitor the work standards of care staff by undertaking spot checks, supervisions and observations.
- Carry out client reviews on-site and by phone.
- Ensure all paperwork in the clients’ files has been completed and client information recorded in line with company policies and procedures.
- To report to the manager on any aspect of the client’s care, which in the view of the Care Supervisor warrants investigation or urgent action.
- To assist within the office when required and cover holidays and sickness.
- To cover On-call duties, which are shared within the office team.
About you:
- At least 3 years’ experience working in the care industry.
- Ability to demonstrate good communication skills both written and verbal.
- Caring and sensitive to the needs of others.
- Excellent working knowledge of the day-to-day requirements of domiciliary care work.
- Able to work on your own and use your own initiative.
Benefits include:
- Competitive rates of pay, including mileage enhancement
- Refer a Friend Bonus
- Uniform
- Access to Employee Assistance Programme
- You must have the right to work in the UK, a full driving licence and access to a vehicle.
- You will be required to undergo a full Disclosure and Barring Service process for this role.
Job Types: Full-time, Permanent
Pay: £ 22,000 – 26,000 per year
Schedule:
- Monday to Friday (1 Weekend a Month plus 1 week OOH per month)
Licence/Certification:
- Driving Licence and Car owner (required)
Work authorisation:
- United Kingdom (required)
Work Location:
- In person
For further information on this role, please contact applications@blackstone-care.co.uk or APPLY now.